promoting excellence in the student experience

Publications

General

HEFCE Shared services in the higher education sector. Report to HEFCE by KPMG
Higher educationinstitutions are already co-operating in many areas to achieve significant savings and improvements in performance. This report found that there is further potential for HEIs to secure sustainable efficiencies (including both economic benefits and service improvements) where they are not in direct competition. The report also makes recommendations on how HEFCE could help facilitate this process.

J M Consulting report on future capital funding needs - Published by HEFCE

Practical Guide to Employing and Environmental Officer
EAUC 2004

Performance of Residences, Catering & Conferences in UK Universities 2003/4
CUBO publication October 2005
Downloadable pdf. This is an executive summary of key performance indicator data provided by CUBO member institutions in 2003/4.

Child Care Services: A Guide for Colleges and Universities
Provides a complete introduction to establishing a campus child-care program. Learn how reliable, campus-affiliated child care can improve attendance, productivity, and morale among students and faculty members with family obligations. This monograph guides administrators through the steps involved in setting up a child-care program and discusses such issues as costs, funding, vendor options, licensing, and accreditation.
(100 pages, Softcover, NC950)

Planning and Managing the Campus Facilities Portfolio
William Daigneau, Editor
A stellar lineup of business and facilities officers provide guidance on how campus buildings and grounds can be leveraged to provide the highest returns to an institution, in terms of its mission, vision, and strategic goals. The book, a joint project of NACUBO and APPA, is based on the premise that the campus and facilities should be managed using the same principles as any other investment in an institution's financial portfolio. William Daigneau has organized the book into three sections. The first section covers the tools required to answer the question: Where do we want to go? Chapters in this section examine linking mission to campus development, strategic enrollment planning, and vision-directed strategic campus development. The second section addresses the key components used to answer the question: Where are we now? Chapters cover comprehensively assessing facilities requirements, managing external mandates, and developing a comprehensive capital plan. The final section guides the reader through the elements needed to answer the question: How do we get there? Chapters address preparing a facilities master plan, developing funding alternative strategies and a financing plan, implementing the capital plan, and organizational requirements and responsibilities.
(146 pages, Softcover, NC3043)

Catering on Campus- A handbook on Catering in Colleges and Universities
by Paul Fairbrook, Colman Publishers, Stockton, California August 2005 $40.00
www.paulfairbrook.com

On The Edge: Securing a Sustainable Future for Higher Education
Report of the OECD/IMHE-HEFCE project on financial management and governance in Higher Education

Appointing senior managers in higher education: a guide to best practice
UUK
ISBN 1 84036 108 5 £15.00 May 2004 32 pages
The importance of appointing and developing heads of institution and senior managers of the highest quality within the higher education sector is crucial. This guide had been developed to assist in the process.

Educational Facilities and Risk Management: Natural Disasters
Organization for Economic Cooperation & Development
Edition: Paperback
Product Details:
Paperback 120 pages (February 1, 2004)
Publisher: Bernan Assoc
ISBN: 9264101446

Practical guide to PFI for higher education institutions
Revised February 2004
This HEFC guide is intended for people in higher education institutions who are involved in procuring projects using the Private Finance Initiative (PFI). PFI is a method of procurement which seeks to achieve best value for money by focusing on the delivery of a service, rather than the acquisition of an asset.

Total Facilities Management
Brian Atkin, Adrian Brooks
Paperback 192 pages (March 2000)
Publisher: Blackwell Science (UK)
ISBN: 0632054719
Synopsis
Bridging the gap between the theory of facilities management and its implementation, this book raises issues which all practitioners should consider before embarking on a particular plan.

Conferences and Conventions: A Global Industry
Tony Rogers
Paperback 336 pages (May 2003)
Publisher: Butterworth-Heinemann
ISBN: 0750657472
Synopsis
Written in an accessible way, this book explores the conference and conventions industry. Aimed at HND and undergraduate degree students on event management and hospitality management courses, as well as practioners and event managers, it includes a global range of case studies from Great Britain, Dubai, Thaliand, Canada and Australia, amongst others. Questions and practical assignments at the end of each chapter encourage the reader to test their knowledge and consider issues raised.

HEFC Publications
The UK Value for Money Steering Group.
Catering management in higher education National Report & Catering Toolchest
The National report identifies the key management issues for the senior management team in developing a review of catering services, to ensure that they are effective and provide value for money. The toolchest was developed as a practical guide to help catering managers at higher education institutions (HEIs) to:

assess the effectiveness of their catering arrangements
identify matters that need to be considered further within their strategic polices and operational procedures for catering services
implement practical solutions to enhance service delivery and deliver better customer value
communicate their service values, aims and objectives to students, staff and others on behalf of their institutions.

Cleaning management in higher education: Value for money study
This report, commissioned by the UK Value for Money Steering Group, identifies the key management issues in developing and reviewing cleaning services in HEIs, to support continuous improvement and secure value for money. It addresses strategic and practical issues, drawing on good practice in the sector and in the cleaning industry as a whole.

NACUBO Publications
The Business Value Web: Resourcing Business Processes and Solutions in Higher Education
Donald M. Norris and Mark A. Olson

This book provides the tools to look at your business processes systematically, take fresh approaches to resourcing, and create real value for your stakeholders. The authors describe the background for their methodology, offer compelling case studies, and recommend practical next steps. Chapters cover the evolution of outsourcing, shared services, and process reinvention; getting value from business processes and solutions; case studies of today's effective practices in resourcing; and future tools, business models, and responsibilities. Publication and complimentary distribution of the book to all NACUBO primary representatives was made possible by generous support from Collegis, Affiliated Computer Services, BearingPoint, and Tuition Management Systems. (112 pages, NC3045). Softcover.
Price: $29.95

Publications

CUBO Publications

UUK

HEFCE PFI Case Study Papers

General